Hi *|ACCOUNT_FIRST_NAME|*,

We’re thrilled to have you join us for *|EVENT_NAME|*! Get ready for an unforgettable concert vacation in Mexico.

To make sure your experience is as smooth as possible, we’ll need a bit more information from you and your guests. That’s where your Guest Dashboard comes in. Here, you can review your package details and easily submit everything we need to prepare for your arrival.

Sign in now at *|DOMAIN|* using the email address used to purchase your package: *|ACCOUNT_EMAIL|*. A one-time password code will be sent to your email address to complete the sign-in process.

Inside the Guest Dashboard, you’ll be able to:

Register all guests in your party
Submit flight details for arrival and departure transportation
Communicate directly with our Guest Services team for hotel room proximity requests, accessibility requests, or general event questions

Please note: All guest contact and flight details must be entered in the Guest Dashboard by *|INFO_DEADLINE|*. If flight information is not submitted by this date, you may need to ride standby or arrange your own airport transportation.

Passport Check: Make sure your passport is valid through your travel dates. If it’s time for renewal, we recommend starting the process.

Travel Insurance
It’s not too late to add coverage for extra peace of mind. Learn more through our partners at *|INSURANCE_COMPANY|* who can provide coverage for certain reasons that might prevent you from attending the event, including sickness and travel delay.

Questions?
The Guest Dashboard Message Center makes it easy to contact Guest Services and keep track of past conversations with our team. We’re here to make sure your trip is nothing short of amazing.

We can’t wait to see you in January!

Playa Luna account sign in

Playa Luna account sign in